MY STORY

Professional Resume

A confident and capable young man; very sociable and
outgoing with a proven ability to work independently and or
as part of a team. I am currently looking for an opportunity in
the hospitality Industry to further develop my professional
and personal skills

My Journey

Qualifications Overview

Education

Academic Background and Achievements

THE OPEN UNIVERSITY, UK (PART-TIME)

2025 - ONGOING [ BA (Honors) Business Management]

HOTEL INSTITUTE MONTREUX

2018 - 2020 | BBA in Hospitality Management (Incomplete)

BRITISH SCHOOL OF GENEVA

2014 - 2018 | A-Level (French), iGCSE (French, ICT, Physics, Maths & English)

Experience

Professional Roles and Contributions

2023 THE BALMORAL EDINBURGH

Guest Service Agent

From November 2023 - February 2024

Opera Cloud System
Welcoming Guests
Check-in / Check out
Escorting the Guests to Their Rooms
Introducing them to our Ammenities
Making bookings
Assist with VIP guests

2023 SWISSPORT, EDINBURGH

Passenger Service Agent

From July 2023 - November 2023

Altea Trained & Turkish Airlines
Meeting & Boarding
Meeting Flights
MAAS

2018 HOTEL INSTITUTE MONTREUX, SWITZERLAND

Trainee Server , Fine Dining & Buffet

From April 2019 to June 2019

Hot Section, Cold Section, Drinks & Coffee Station,
Polishing & Stewarding
Mise en Place, Serving, POS | Ikentoo &
Showmanship

2017 CHINA GARDEN, SWITZERLAND

Host (Part Time, On Call)

Welcoming Guests
Serving Tables
Prepare Tables Before and After Service

2016 AERO-CLUB DE GENEVE, SWITZERLAND

Secretary Intern (1 Week)

Verifying aircraft logbooks are up to date
Updating Members Database
Verifying Fuel Quality in the Tanks
Verifying all dispatch desks are functioning
Making sure members needs are met
Advise future members of the PPL classes & practical
lessons

Languages

English - Native
French - Fluent
Spanish - Intermediate
Portuguese - Basic (Still learning)

Hobby

My Hobbies & Other Interests

Aviation
Sports
Singing
Reading
Hiking

Additional Information & Certifications

Maths Excelence Award
ECDL Certification
British School of Geneva Leadership Program (Every
Second Counts)
Drivers Licence
A1 - Since 2017
B - Since 2018
A2 - Since March 2022
Opera Training for Front Office (HIM)
Art of Service - Rocco Forte Hotels (The Balmoral)

Core Skills

What I Offer

Communication.

Leadership.

Teamwork.

Problem Solving.